|
Christopher A. Trader |
|
|
Springfield, Illinois 62702 |
|
-
|
OBJECTIVE |
|
- |
|
To find a professional environment in which not only my current skills are used and challenged, but also where new skills may be acquired and developed
|
-
|
WORK EXPERIENCE |
||
|
- |
||
|
2007 - 2008 |
Alice Campbell Staffing - Bunn - O - Matic |
Springfield, Illinois |
|
Inventory control of incoming invoices. Review and processing for payment of invoices for service. Training of new representatives. Creation and upkeep of reference materials for invoicing procedures.
- |
||
|
2006 - 2006 |
Express Personnel - Wells Fargo Home Mortgage |
Springfield, Illinois |
|
Fielding incoming phone calls from Mortgage Brokers and Agents. Performing pricing scenarios for home loan assumption and sale. Assisting Brokers in making loan purchase decisions. Price locking of new loans and commitments.
- |
||
|
2003 - 2005 |
Blue Cross Blue Shield of Illinois |
Springfield, Illinois |
|
Receiving, researching, and responding to inquiries from Professional and Facility Healthcare Providers, both written and telephone. Quick evaluation and decision making regarding Medical Billing. Reading and interpreting contract language. Development of research aides. Coached many peers on ways of increasing productivity. Use of proprietary systems and software.
- |
||
|
2003 - 2003 |
Lowes of West Springfield |
Springfield, Illinois |
|
Face to face customer service. Assisting customers with locating products, sales, education, and other general customer service needs. Zone recovery entailing stocking of shelves and facing of products. Store display setup and assembly of products and equipment.
- |
||
|
2001 - 2002 |
Cingular Wireless |
Springfield, Illinois |
|
All aspects of Customer Service including, billing, sales, and equipment troubleshooting and instruction. Creation of learning aides for peers. Use of specialized systems and software.
- |
||
-
|
TECHNICAL SKILLS |
|
- |
|
Typing Speed 55+ WPM.
Alphanumeric and Keypad keyboarding.
Operating Systems: MS Windows 3.11 through XP, Apple Macintosh OS9 and OSX, Suse Linux Enterprise Desktop. Microsoft Word, Excel, And PowerPoint.
Computer Hardware upgrade and troubleshooting.
Adobe Photoshop And JASC Paint Shop Pro experience. WYSIWYG Website design and implementation.
|
-